Professional Accreditation
Propertymark
Moving house can be a complex and sometimes lengthy process, but with the right expert guidance, it doesn’t have to be.
Our team are Certified and Accredited by Propertymark, the leading professional body for the property sector, which means we choose to be regulated by an independent body.
As members, we:
- Abide by a strict Code of Conduct
- Follow industry best practice
- Hold recognised professional qualifications
- Commit to ongoing CPD and training
For our clients, that means confidence. You’ll be supported by trusted professionals with the knowledge and commitment to guide you smoothly through your property transaction. With Propertymark membership, we can deliver the highest standards and help you achieve your goals.
The Property Ombudsman
The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990. The Ombudsman’s resolutions are designed to achieve a full and final settlement of a dispute and all claims made by either party. The Ombudsman can, where appropriate, make compensatory awards in individual cases up to a maximum of £25,000 for actual and quantifiable loss and/or for aggravation, distress and/or inconvenience caused by the actions of an agent.
Scoffield Stone strive to achieve a clear and transparent service at all times and for this reason we are proud to me members of the Property Ombudsman.
Tenancy Deposit Protection
All landlords must put a tenant’s deposit in a government-backed tenancy deposit scheme (TDP) if they rent a home on an assured shorthold tenancy that started after 6 April 2007. In England and Wales a deposit can be registered with:
- Deposit Protection Service
- MyDeposits – including deposits that were held by Capita
- Tenancy Deposit Scheme
There are separate TDP schemes in Scotland and Northern Ireland.
Scoffield Stone use the Deposit Protection Services custodial scheme.